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Ticketing for rafting¶

Odoo adjusts each rafting trip's capacity in real time, at reception and online alike, so you never exceed the number of rafts and instructors available.

This is made for you if…

  • Water levels force you to adjust a trip's capacity at the last minute
  • Corporate groups show up at the counter without a prior reservation
  • You sell at the counter and online and want a single ticket, regardless of the channel

A day at a rafting base¶

This morning, the water level is high and your instructor team announces a reduced capacity of three rafts for the 10am trip. A corporate group that arrived without a reservation is waiting at the counter, a family booked its 2pm trip the day before on your website, while another visitor, directed by the local tourist office, asks if there's still room for a guided canoe tour in the afternoon.

Each rafting session is capped by the number of rafts and instructors available that day, and by the wetsuits and helmets that need to be collected and reassigned between two departures. Without a capacity adjustable in real time, a last-minute reduction in the number of rafts can quickly lead to overbooking.

The Billetterie module for Odoo drives this constraint directly within your Odoo environment : a per-trip capacity adjustable in real time, a single ticket whether the booking comes from the counter or the website, and access control that prevents any overbooking when the water level forces you to reduce the number of departures.

The 4 key benefits¶

  • A seamless visitor experience


    Booking at the counter or online, same ticket, same check before boarding  â€” no difference in handling regardless of the sales channel.

  • Controlled trips


    Adjust the number of participants per trip based on the rafts and instructors available, with no manual re-entry in case of a weather change.

  • Attendance tracked in real time


    Monitor bookings and revenue by trip, directly within your Odoo environment.

  • Native Odoo integration


    No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your rafting activity¶

The Billetterie module builds on Odoo's existing building blocks â€” each one covers a step of the visitor journey, from booking to boarding.

Point of sale : selling at the counter¶

  • Immediate sale at the counter, today's trips already configured with their raft capacity
  • Ticket printed or emailed in one click
  • Slot deducted instantly â€” no overbooking possible in case of reduced capacity

Sales : groups and companies¶

  • Quotes and group pricing terms from the back office
  • Deferred invoicing for works councils and seminars
  • Same flow as a standard sales order, applied to your supervised trips

Online sales : booking before visiting¶

  • Online booking with choice of trip, in just a few clicks
  • Immediate confirmation, no queue on arrival
  • Availability always synchronized with the counter, even when capacity is reduced during the day

Access control : validating before boarding¶

  • Validation via mobile control app before the safety briefing and equipment handover
  • A ticket that has already been scanned cannot be reused
  • Number of participants present per trip visible in real time for the instructor team

Channels manager : expanding distribution (coming soon)¶

A rafting base rarely sells through a single channel : tourist offices, partner campsites, and outdoor activity booking platforms also relay your trips. The Channels manager module, currently in development (the first building blocks are already in place), will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.

See also¶

A rafting base often attracts the same audience as other outdoor or sporting leisure activities. Two other sectors worth exploring :

  • Tours — for your guided tours in nature or by canoe (see the example)
  • Destinations — for your tourist offices relaying local outdoor activities (see the example)

Frequently asked questions¶

Can the number of spots on a trip be reduced at the last minute depending on water level?

Yes, each trip's capacity adjusts in real time, at reception and online alike, so it never exceeds the number of rafts and instructors actually available that day.

Can a corporate group that arrives without a reservation still board?

Yes, as long as the day's capacity hasn't been reached, a direct sale at the counter is added to the same schedule as online bookings, with no risk of overbooking.

Is the ticket the same for an online or a counter booking?

Yes, a single ticket regardless of the purchase channel, with the same check before boarding.


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