Ticketing for guided tours¶
Odoo manages sales at the counter, online sales, and the check at departure for your guided tours, with a per-departure capacity shared in real time across every channel.
This is for you if…
- Several guided tour departures take place on the same day, each with its own guide, language, and capacity
- You sell both at the counter and online, with no risk of overselling the same departure
- School groups or tour operators regularly ask you for a quote or deferred invoicing
A day at the departure of a guided tour¶
On a Saturday morning, your office offers three guided tour departures : a group of ten who booked online the day before to extend their day with a visit to a nearby museum, individual visitors who arrive directly at the counter, and a school group expected at 10am with its lead teacher.
Each departure has its own guide, language, and maximum capacity — beyond that, no more sales are possible, whatever the booking channel. Without a system shared between online sales and the counter, nothing prevents a departure from being overbooked across the two channels.
The Billetterie module for Odoo manages this time-slot logic directly within your Odoo environment : a per-departure capacity shared in real time between the counter and online sales, no double booking possible, and a single ticket regardless of the purchase channel. Whether your tours are one-off or recurring throughout the season, every booking is deducted from the same departure capacity, directly within your Odoo environment.
The 4 key benefits¶
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A seamless visitor experience
Booking at the counter or online, same ticket, same check at departure — no difference in handling depending on the sales channel.
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Controlled departures
Limit the number of participants per departure to ensure the quality of the tour, with no manual intervention.
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Fill rate tracked in real time
Monitor bookings and revenue per departure, directly within your Odoo environment.
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Native Odoo integration
No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.
What each module brings to your guided tours¶
The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the visitor journey, from booking to the tour's departure.
Point of sale : selling at the counter¶
- Immediate sale at the counter, the day's departures already configured by time slot and guide
- Ticket printed or emailed in one click
- Spot deducted instantly — no double booking possible
Sales : groups and school visits¶
- Quotes and group pricing terms from the back office
- Deferred invoicing for tour operators and schools
- Same flow as a standard sales order, applied to your departure time slots
Online sales : booking before visiting¶
- Online booking with choice of departure and guide, in a few clicks
- Immediate confirmation, no phone call needed
- Availability always synchronized with the counter
Access control : validating at the meeting point¶
- Ticket validation via mobile control app at the meeting point
- A ticket that has already been scanned cannot be reused
- Number of participants present per departure visible in real time
Channels manager : expanding distribution (coming soon)¶
A guided tour rarely sells through a single channel : partner tourist offices, inbound agencies, and third-party booking platforms also relay your departures. The Channels manager module, currently in development (the first building blocks are already in place), will make it possible to sync your availability with these external channels directly from Odoo, with no manual re-entry.
See also¶
A guided tour is often part of a broader offering : a venue may offer a narrated tour on weekdays and an evening event on weekends. Two other sectors worth exploring :
- Attractions — for your sites with combined box-office/online ticketing, such as museums (see the example)
- Events — for your special evenings or openings (see the example)
Frequently asked questions¶
Does the module prevent overselling a departure between the counter and online sales?
Yes : each departure's capacity is shared in real time between the two channels, which makes any double booking impossible.
Can you handle a school group or a tour operator with deferred invoicing?
Yes, the Sales module lets you draw up a quote and apply deferred invoicing for schools and tour operators, without leaving Odoo.
Can you offer several departures with different guides and languages on the same day?
Yes, each departure keeps its own guide, language, and maximum capacity, for both counter and online sales.
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