Ticketing for guided tours¶

On a Saturday morning, your office offers three guided tour departures : a group of ten who booked online the day before, individual visitors who arrive directly at the counter, and a school group expected at 10am with its lead teacher.

Each departure has its own guide, language, and maximum capacity — beyond that, no more sales are possible, whatever the booking channel. Without a system shared between online sales and the counter, nothing prevents a departure from being overbooked across the two channels.

The Billetterie module for Odoo manages this time-slot logic directly within your Odoo environment : a per-departure capacity shared in real time between the front desk and online sales, no double booking possible, and a single ticket regardless of the purchase channel. Whether your tours are one-off or recurring throughout the season, every booking is deducted from the same departure capacity, directly within your Odoo environment.

The 4 key benefits¶

A seamless visitor experience

Booking at the counter or online, same ticket, same check at departure — no difference in handling regardless of the sales channel.
Controlled departures

Limit the number of participants per departure to ensure the quality of the tour, with no manual intervention.
Fill rate tracked in real time

Monitor bookings and revenue per departure, directly within your Odoo environment.
Native Odoo integration

No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your guided tours¶

The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the visitor journey, from booking to the tour's departure.

Point of sale : selling at the counter¶

Immediate sale at the counter, the day's departures already configured by time slot and guide
Ticket printed or emailed in one click
Spot deducted instantly — no double booking possible

Sales : groups and school visits¶

Quotes and group pricing terms from the back office
Deferred invoicing for tour operators and schools
Same flow as a standard sales order, applied to your departure time slots

Online sales : booking before visiting¶

Online booking with choice of departure and guide, in just a few clicks
Immediate confirmation, no phone call needed
Availability always synchronized with the counter

Access control : validating at the meeting point¶

Ticket validation via mobile control app at the meeting point
A ticket that has already been scanned cannot be reused
Number of participants present per departure visible in real time

Channels manager : expanding distribution (coming soon)¶

A guided tour rarely sells through a single channel : partner tourist offices, inbound agencies, and third-party booking platforms also relay your departures. The Channels manager module, currently in development, will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.