Ticketing for boat tours¶
On a Sunday afternoon, your pier offers two outings : a narrated estuary cruise timed to high tide, and a sunset ride that has been fully booked since the day before. An hour before departure, the weather turns and the captain cancels the evening outing — every passenger needs to be refunded or rebooked within a few clicks.
Each vessel has its own capacity, set by maritime regulations — beyond that, no more sales are possible, whatever the booking channel. Without a system shared between the dock and online sales, nothing prevents an outing from being overbooked, or a cancellation from turning into a headache when refunding every passenger.
The Billetterie module for Odoo manages this time-slot and capacity logic directly within your Odoo environment : a per-vessel capacity that complies with maritime approval, availability shared in real time between the dock and online sales, and a single ticket regardless of the purchase channel. Whether your outings run on tide schedules or fixed times, every booking is deducted from the right vessel capacity, directly within your Odoo environment.
The 4 key benefits¶
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A seamless passenger experience
Booking at the dock or online, same ticket, same check at boarding — no difference in handling regardless of the sales channel.
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Controlled outings
Limit the number of passengers per vessel to the exact level allowed by your maritime regulations, with no manual intervention.
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Fill rate tracked in real time
Monitor bookings and revenue per outing and per vessel, directly within your Odoo environment.
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Native Odoo integration
No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.
What each module brings to your boat tours¶
The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the passenger journey, from booking to boarding at the dock.
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Point of sale : selling at the pier counter¶
- Immediate sale at the counter, the day's outings already configured by tide schedule and vessel
- Ticket printed or emailed in one click
- Spot deducted instantly — no risk of exceeding the regulatory capacity
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Sales : groups and private charters¶
- Quotes for fully privatizing a vessel or for a pre-formed group
- Deferred invoicing for tour operators and works councils
- Same flow as a standard sales order, applied to each outing at sea
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Online sales : booking before heading to the dock¶
- Online booking with choice of outing and tide schedule, in just a few clicks
- Immediate confirmation, with easy rebooking in case of weather cancellation
- Availability always synchronized with the pier counter
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Access control : validating at boarding¶
- Ticket validation via mobile control app right on the dock
- A ticket that has already been scanned cannot be reused on another outing
- Number of passengers boarded per outing visible in real time, useful for the passenger manifest
Channels manager : expanding distribution (coming soon)¶
A boat tour rarely sells through a single channel : coastal tourist offices, partner harbor masters, and third-party booking platforms also relay your outings. The Channels manager module, currently in development, will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.
See also¶
A boat tour is often part of a broader tourism offering : a daytime narrated cruise can complement the discovery of a nearby heritage site. Two other sectors worth exploring :
- Activities — for your supervised outdoor sessions, like rafting (see the example)
- Destinations — for your tourist office and the promotion of all your activities (see the example)