Ticketing for city tours¶
On a Friday afternoon, your office offers three different walking routes : a heritage tour in the old town at 2pm, a street art route through the Halles neighborhood at 3:30pm, and an evening food tour with tastings at three partner shops.
Each route starts from a different meeting point, with its own guide and its own capacity — beyond that, no room left in the group, whatever the booking channel. Without a shared system, nothing prevents a route from being overbooked between online booking and the counter.
The Billetterie module for Odoo manages this multiplicity of routes directly within your Odoo environment : a capacity per route and per departure, a meeting point specific to each theme, and a single ticket regardless of the purchase channel. Whether your tours are themed, seasonal, or offered year-round, every booking is deducted from the right route capacity, directly within your Odoo environment.
The 4 key benefits¶
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A seamless visitor experience
Booking at the counter or online for any route, same ticket, same check at the meeting point — no difference in handling regardless of the sales channel.
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Groups controlled per neighborhood
Limit the number of participants per route and per guide to ensure a comfortable walk through narrow streets, with no manual intervention.
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Fill rate tracked in real time
Monitor bookings and revenue per themed route, directly within your Odoo environment.
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Native Odoo integration
No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.
What each module brings to your city tours¶
The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the visitor journey, from booking to the route's departure.
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Point of sale : selling at the counter¶
- Immediate sale at the counter, the day's routes already configured by theme and time
- Ticket printed or emailed in one click, with the meeting point shown on it
- Spot deducted instantly — no double booking possible on the same route
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Sales : pre-formed groups¶
- Quotes and group pricing terms from the back office
- Deferred invoicing for works councils and associations
- Same flow as a standard sales order, applied to each route and neighborhood
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Online sales : choosing your theme before visiting¶
- Online booking with choice of route, neighborhood, and time, in just a few clicks
- Immediate confirmation, with the exact meeting point sent by email
- Availability always synchronized with the counter
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Access control : validating at the meeting point¶
- Ticket validation via mobile control app right in the street, no fixed network needed
- A ticket that has already been scanned cannot be reused on another route
- Number of participants present per route visible in real time
Channels manager : expanding distribution (coming soon)¶
A city tour rarely sells through a single channel : neighboring tourist offices, tourism booking centers, and urban activity platforms also relay your routes. The Channels manager module, currently in development, will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.
See also¶
A city tour is often part of a broader tourism offering : an office may offer walking routes on weekdays and highlight other local activities on weekends. Two other sectors worth exploring :
- Destinations — for your tourist office and the promotion of all your activities (see the example)
- Attractions — for your venues with combined front-desk/online ticketing, like museums (see the example)