Skip to content

Ticketing for tourist offices¶

Odoo centralizes your tourist office's ticketing for the whole territory, box office and online, with availability and sales tracking kept separate per provider.

This is for you if…

  • You sell tickets from multiple territory providers at the counter without mixing up their availability
  • You need to pay back each provider precisely what it's owed, with no spreadsheet cross-checking
  • Groups or inbound agencies ask you for a quote with deferred invoicing

A day at a tourist office's front desk¶

On a Tuesday morning, your tourist office sells tickets for the town-center museum, a combined guided tour + wine-tasting pass, and a seat for that evening's sound-and-light show at the château.

Three different providers, one single counter â€” and yet each must keep its own availability, without one provider's sales blurring into another's. Without separate tracking, it's impossible to correctly pay back each provider what it's owed.

The Billetterie module for Odoo brings together sales for your territory, box office and online, with per-provider availability tracked in real time, no double entry, and consolidated sales tracking to simplify payouts to each partner. Whether your tickets are sold at the counter, online, or through an inbound agency, every sale is deducted from the right availability, directly within your Odoo environment.

The 4 key benefits¶

  • A seamless visitor experience

    Purchase at the box office or online, same ticket, regardless of the provider â€” no difference in handling depending on the sales channel.

  • Per-provider availability

    Track each ticket's availability independently, without mixing up capacities between the territory's different partners.

  • Consolidated sales in real time

    Track sales and revenue by provider, to simplify payouts, directly within your Odoo environment.

  • Native Odoo integration

    No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your tourist office¶

The Billetterie module builds on Odoo's existing building blocks â€” each one covers a step of the visitor journey, from the sale to the relationship with your providers.

Point of sale : selling at the counter¶

  • Immediate sale at the counter, tickets from the territory's various providers already configured
  • Ticket printed or emailed in one click
  • Availability deducted instantly â€” no sale beyond the allotted quota

Sales : groups and inbound agencies¶

  • Quotes and group pricing terms from the back office
  • Deferred invoicing for tour operators and inbound agencies
  • Same flow as a standard sales order, applied to your multi-provider tickets

Online sales : booking before heading out¶

  • Online booking with choice of provider and time slot, in a few clicks
  • Immediate confirmation, no phone call needed
  • Availability always synchronized with the counter

Access control : validating for your own activities¶

  • Validation via mobile control app for tours organized in-house by the office
  • A ticket that has already been scanned cannot be reused
  • Number of participants present visible in real time

Channels manager : expanding distribution (coming soon)¶

A tourist office is by nature a distribution channel for its territory's providers â€” and conversely, it needs to relay their availability with no manual re-entry. The Channels manager module, currently in development (the first building blocks are already in place), will make it possible to sync each provider's availability directly from Odoo.

See also¶

A tourist office often relays attraction tickets and organizes its own tours. Two other sectors worth exploring :

  • Attractions — for the territory's sites with combined box-office/online ticketing, such as museums (see the example)
  • Tours — for guided tours organized in-house by the office (see the example)

Frequently asked questions¶

Can tickets from multiple providers be sold at the counter without mixing up their availability?

Yes, each provider keeps its own capacity, deducted in real time and tracked independently of the others â€” no risk of selling beyond its actual quota.

How are payouts made to each provider?

Sales tracking is consolidated by provider, directly in Odoo : revenue and volumes are visible in a few clicks, with no spreadsheet to cross-check by hand.

How do you handle a quote for a group or an inbound agency?

The Sales module lets you draw up a quote with group pricing terms and deferred invoicing, the same flow as a standard sales order.

Get the Billetterie app → Discover why we chose the Odoo ecosystem →