Ticketing for tourist offices¶

On a Tuesday morning, your tourist office sells tickets for the museum in the town center, a combined pass for a guided tour plus wine tasting, and a seat for that evening's sound-and-light show at the château.

Three different providers, one single counter — and yet each must keep its own availability, without one provider's sales blurring into another's. Without separate tracking, it's impossible to correctly pay back each provider what it's owed.

The Billetterie module for Odoo brings together sales for your territory, box office and online, with per-provider availability tracked in real time, no double entry, and consolidated sales tracking to simplify payouts to each partner. Whether your tickets are sold at the counter, online, or through an inbound agency, every sale is deducted from the right availability, directly within your Odoo environment.

The 4 key benefits¶

A seamless visitor experience

Purchase at the box office or online, same ticket, regardless of the provider — no difference in handling depending on the sales channel.
Per-provider availability

Track each ticket's availability independently, without mixing up capacities between the territory's different partners.
Consolidated sales in real time

Track sales and revenue by provider, to simplify payouts, directly within your Odoo environment.
Native Odoo integration

No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your tourist office¶

The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the visitor journey, from the sale to the relationship with your providers.

Point of sale : selling at the counter¶

Immediate sale at the counter, tickets from the territory's various providers already configured
Ticket printed or emailed in one click
Availability deducted instantly — no sale beyond the allotted quota

Sales : groups and inbound agencies¶

Quotes and group pricing terms from the back office
Deferred invoicing for tour operators and inbound agencies
Same flow as a standard sales order, applied to your multi-provider tickets

Online sales : booking before heading out¶

Online booking with choice of provider and time slot, in just a few clicks
Immediate confirmation, no phone call needed
Availability always synchronized with the counter

Access control : validating for your own activities¶

Validation via mobile control app for tours organized in-house by the office
A ticket that has already been scanned cannot be reused
Number of participants present visible in real time

Channels manager : expanding distribution (coming soon)¶

A tourist office is by nature a distribution channel for its territory's providers — and conversely, it needs to relay their availability with no manual re-entry. The Channels manager module, currently in development, will let you sync each provider's availability directly from Odoo.