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Ticketing for concerts

On a Tuesday at noon, ticket sales open for a highly anticipated artist's tour : within minutes, several thousand tickets sell out in the pit, tiered seating, and gold circle, both at the box office and online.

Such a sales spike cannot be absorbed with a manually managed capacity : the slightest mismatch between channels, and seats end up sold twice.

The Billetterie module for Odoo handles this constraint directly within your Odoo environment : an indoor venue or outdoor site capacity shared in real time between the box office and online sales, pricing categories (pit, tiered seating, gold circle) tracked independently, and a single ticket regardless of the purchase channel. Whether your concert takes place indoors or outdoors, every ticket sold is deducted from the same capacity, directly within your Odoo environment.

The 4 key benefits

  • A seamless concertgoer experience


    Purchase at the box office or online, same ticket, same entrance control at the site — no difference in handling regardless of the sales channel.

  • Capacity under control at the on-sale moment


    Limit the number of tickets sold per category (pit, tiered seating, gold circle) to never exceed the venue or site capacity, even at peak demand.

  • Attendance rate tracked in real time


    Monitor sales and revenue date by date and category by category, directly within your Odoo environment.

  • Native Odoo integration


    No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your concert

The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the concertgoer journey, from sale to entering the site.

Point of sale : selling at the box office

  • Immediate sale at the box office, pricing categories already configured (pit, tiered seating, gold circle)
  • Ticket printed or emailed in one click
  • Seat deducted instantly — no double-selling possible, even during a rush

Sales : groups and partners

  • Quotes and group pricing terms from the back office
  • Deferred invoicing for works councils and tour partners
  • Same flow as a standard sales order, applied to your concert dates

Online sales : absorbing the on-sale traffic spike

  • Online booking with choice of date and category, in just a few clicks
  • Immediate confirmation, even during a massive surge when ticket sales open
  • Availability always synchronized with the box office, category by category

Access control : validating entry to the site

  • Validation via gate or mobile control app
  • A ticket that has already been scanned cannot be reused
  • Number of concertgoers present per category visible in real time

Channels manager : expanding distribution (coming soon)

A concert rarely sells through a single channel : partner ticket offices, official resale platforms, and distribution networks also relay your dates. The Channels manager module, currently in development, will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.

See also

A concert venue or site often schedules other formats on weekdays or off-season. Two other sectors worth exploring :

  • Destinations — for your tourist offices that relay the territory's event programming (see the example)
  • Activities — for your outdoor sites combining ticketing and trails (see the example)

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