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Ticketing for concerts¶

Odoo manages box-office sales, online sales, and access control for your concert, with an indoor venue or outdoor site capacity shared in real time across every sales channel.

This is for you if…

  • Your ticketing needs to absorb an on-sale spike, with no risk of overselling between the box office and online sales
  • You sell several pricing categories (pit, tiered seating, gold circle) tracked independently
  • Your concert takes place indoors or outdoors, with sales tracked date by date and category by category

A day when concert sales open¶

On a Tuesday at noon, ticket sales open for a highly anticipated artist's tour : within minutes, several thousand tickets sell out in the pit, tiered seating, and gold circle, both at the box office and online. The day after the show, the same outdoor site hosts an adventure trail or has its ticketing relayed by the territory's tourist office.

Such a sales spike cannot be absorbed with a manually managed capacity : the slightest mismatch between channels, and seats end up sold twice.

The Billetterie module for Odoo handles this constraint directly within your Odoo environment : an indoor venue or outdoor site capacity shared in real time between the box office and online sales, pricing categories (pit, tiered seating, gold circle) tracked independently, and a single ticket regardless of the purchase channel. Whether your concert takes place indoors or outdoors, every ticket sold is deducted from the same capacity, directly within your Odoo environment.

The 4 key benefits¶

  • A seamless concertgoer experience

    Purchase at the box office or online, same ticket, same entrance control at the site â€” no difference in handling depending on the sales channel.

  • Capacity under control when sales open

    Limit the number of tickets sold per category (pit, tiered seating, gold circle) to never exceed the venue or site capacity, even at peak demand.

  • Attendance rate tracked in real time

    Monitor sales and revenue date by date and category by category, directly within your Odoo environment.

  • Native Odoo integration

    No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your concert¶

The Billetterie module builds on Odoo's existing building blocks â€” each one covers a step of the concertgoer journey, from the sale to entering the site.

Point of sale : selling at the box office¶

  • Immediate sale at the box office, pricing categories already configured (pit, tiered seating, gold circle)
  • Ticket printed or emailed in one click
  • Seat deducted instantly â€” no double-selling possible, even during a rush

Sales : groups and partners¶

  • Quotes and group pricing terms from the back office
  • Deferred invoicing for works councils and tour partners
  • Same flow as a standard sales order, applied to your concert dates

Online sales : absorbing the on-sale spike¶

  • Online booking with choice of date and category, in a few clicks
  • Immediate confirmation, even during a massive surge when ticket sales open
  • Availability always synchronized with the box office, category by category

Access control : validating entry to the site¶

  • Validation via gate or mobile control app
  • A ticket that has already been scanned cannot be reused
  • Number of concertgoers present per category visible in real time

Channels manager : expanding distribution (coming soon)¶

A concert rarely sells through a single channel : partner ticket offices, official resale platforms, and distribution networks also relay your dates. The Channels manager module, currently in development (the first building blocks are already in place), will make it possible to sync your availability with these external channels directly from Odoo, with no manual re-entry.

See also¶

A concert venue or site often schedules other formats on weekdays or off-season. Two other sectors worth exploring :

  • Destinations — for your tourist offices that relay the territory's event programming (see the example)
  • Activities — for your outdoor sites combining ticketing and trails (see the example)

Frequently asked questions¶

Can the module absorb a massive sales spike when ticket sales open?

Yes : the venue or site capacity is shared in real time between the box office and online sales, even during a massive surge of thousands of tickets in a few minutes.

Can you track sales by pricing category (pit, tiered seating, gold circle)?

Yes, each category is deducted independently, with sales and revenue tracking category by category directly in Odoo.

Does the module work for an outdoor concert as well as an indoor venue?

Yes, in both cases every ticket sold is deducted from the same capacity, whether the site is an indoor venue or an outdoor space.

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