Skip to content

Ticketing for museums¶

On a Wednesday afternoon, your museum welcomes families who show up without a reservation, a school group expected at 2pm, and visitors who already bought their ticket online the day before to skip the queue.

Three profiles, three different moments of sale â€” front desk, scheduled group, online booking â€” yet a single capacity per time slot that must never be exceeded. Without a shared system, nothing prevents a room from being overbooked between the counter and the website.

The Billetterie module for Odoo brings together the front desk, your website, and entrance control, with shared availability updated in real time, no double entry, and no risk of overbooking. Whether your rooms cap capacity per time slot or your visitors book weeks in advance, every ticket sold â€” at the counter, online, or through an agency â€” is deducted from the same capacity, directly within your Odoo environment.

The 4 key benefits¶

  • A seamless visitor experience


    Purchase at the front desk or online, same ticket, same entrance control â€” no difference in handling regardless of the sales channel.

  • Controlled time slots


    Limit the number of visitors per time slot to prevent room overcrowding, with no manual intervention.

  • Attendance tracked in real time


    Monitor entries and revenue throughout the day, directly within your Odoo environment.

  • Native Odoo integration


    No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your museum¶

The Billetterie module builds on Odoo's existing building blocks â€” each one covers a step of the visitor journey, from sale to entering the rooms.

Point of sale : selling at the front desk¶

  • Immediate sale at the counter, daily rates already configured (full price, reduced, free)
  • Ticket printed or emailed in one click
  • Time slot deducted instantly â€” no double-selling possible

Sales : groups and school visits¶

  • Quotes and group pricing terms from the back office
  • Deferred invoicing for tour operators and schools
  • Same flow as a standard sales order, applied to your visit time slots

Online sales : booking before visiting¶

  • Online booking with time-slot selection, in just a few clicks
  • Immediate confirmation, no queue on arrival
  • Availability always synchronized with the front desk

Access control : validating entry to the rooms¶

  • Validation via gate or mobile control app
  • A ticket that has already been scanned cannot be reused
  • Number of visitors present per time slot visible in real time

Channels manager : expanding distribution (coming soon)¶

A museum rarely sells through a single channel : tourist offices, inbound agencies, and third-party booking platforms also relay your tickets. The Channels manager module, currently in development, will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.

See also¶

A museum doesn't just sell entry tickets : it often offers guided tours and hosts one-off events. Two other sectors worth exploring :

  • Tours — for guided tours of your collections or temporary exhibitions (see the example)
  • Events — for your openings, evening events, or talks (see the example)

Get the Billetterie app →