Ticketing for spa & wellness¶

This Friday afternoon, your massage room runs a 30-minute treatment followed by a 90-minute one, while the neighboring room stays dedicated to facials.

Each treatment has its own duration, its dedicated room, and its assigned therapist — three constraints that make it impossible to book two different treatments in the same time slot and the same room. Without a capacity shared between reception and online sales, an online booking could overlap with a treatment already taken at the counter.

The Billetterie module for Odoo manages this constraint directly within your Odoo environment : a capacity specific to each treatment shared in real time between reception and online sales, no double booking possible in the same room, and a single ticket regardless of the purchase channel. Whether your treatments last 30 or 90 minutes, every booking is deducted from the exact schedule of the therapist involved.

The 4 key benefits¶

A seamless visitor experience

Booking at reception or online, same ticket, same welcome in the treatment room — no difference in handling regardless of the sales channel.
Controlled time slots

Book each treatment for the duration and room that match it, with no risk of overlapping with another treatment or therapist.
Attendance tracked in real time

Monitor bookings and revenue per treatment and per therapist, directly within your Odoo environment.
Native Odoo integration

No third-party tool to connect : ticketing relies directly on your existing Odoo CRM, accounting, and inventory.

What each module brings to your spa¶

The Billetterie module builds on Odoo's existing building blocks — each one covers a step of the visitor journey, from booking the appointment to welcome in the treatment room.

Point of sale : selling at the counter¶

Immediate sale at reception, the day's time slots already configured with their duration and room
Ticket printed or emailed in one click
Time slot deducted instantly — no double booking possible in the same room

Sales : packages and gift cards¶

Quotes and multi-treatment packages from the back office
Deferred invoicing for works councils and wellness seminars
Same flow as a standard sales order, applied to your treatment journeys

Online sales : booking before visiting¶

Online booking with choice of treatment, duration, and time slot, in just a few clicks
Immediate confirmation, no phone call needed
Availability always synchronized with reception, room by room

Access control : validating on the customer's arrival¶

Validation via mobile control app before entering the treatment room
A ticket that has already been scanned cannot be reused
Room and therapist schedule visible in real time

Channels manager : expanding distribution (coming soon)¶

A spa rarely sells through a single channel : partner hotels, treatment booking platforms, and third-party gift boxes also relay your time slots. The Channels manager module, currently in development, will let you sync your availability with these external channels directly from Odoo, with no manual re-entry.